Privacy Policy

BlackBox ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the BlackBox mobile application and website.

By using BlackBox, you agree to the collection and use of information in accordance with this policy.

Account Information: When you register, we collect your email address and any profile information you choose to provide, such as your display name, aviation role, bio, and profile picture.

Content You Create: Posts, milestones, aircraft logs, comments, and other content you post within the app.

Usage Data: We may collect information about how you use the app, including features accessed and interactions made.

Device Information: We may collect device identifiers, operating system information, and app version for crash reporting and analytics.

We use the information we collect to:

• Provide, operate, and maintain the BlackBox service
• Display your profile and content to other users as intended by the social features
• Improve and personalise your experience
• Process subscription payments via the App Store or Google Play
• Respond to support enquiries
• Send important service-related communications

We do not sell your personal data. Your public profile information and posts are visible to other BlackBox users as part of the social experience.

We may share data with trusted third-party service providers (such as cloud hosting, analytics, and payment processors) solely to operate our service. These providers are contractually bound to protect your information.

We may disclose information if required by law or to protect the rights and safety of our users.

We retain your data for as long as your account is active. You may delete your account at any time from within the BlackBox app. Upon account deletion, your profile, posts, and associated data will be permanently removed.

BlackBox Ascend subscriptions are processed entirely through Apple App Store or Google Play. We do not store or process payment card details. Please refer to Apple's and Google's respective privacy policies for information on payment data handling.

BlackBox is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

You have the right to access, correct, or delete your personal data. You can manage most of this directly within the app. For additional requests, please contact us at the address below.

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of BlackBox after changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

ben@blackbox.co.uk